5 Years

Our furniture is warranted to the original owner against defects in materials or workmanship. These defects include all the imperfections that can affect the use of the product. As is most often the case, our warranty covers the normal use of the product. To this effect, note that except for the Outdoor collection, our furniture is not intended to be used outdoors.

Our warranty is expressly limited to the replacement of components and furniture for the period specified on the product sheet, and it does not include labor or assembly costs.

For more information, read the complete Warranty policy.

Free Shipping on all Orders

Enjoy free shipping to most locations in Canada and the contiguous United States. Exceptions apply to certain restricted areas.

Once your order has been shipped, you will receive a tracking number by email. We suggest you track the delivery to plan for the arrival of your furniture. The merchandise will be delivered in front of your home or office. If the boxes are large (box dimensions can be found on the product page), we suggest you get help to move the boxes inside.

30-Day Satisfaction Guarantee

We hope you’ll fall in love with your new furniture! However, if you aren’t fully satisfied with your product, we have you covered with our 30-day return policy for all eligible orders. Don’t recycle your boxes just yet! Items eligible for a return must be in their original condition and packaging.

It’s easy to initiate a return! Send an email to our customer service team’s returns division at freight@esolutionsfurniture.com. Please include your order number in the email. Proof of purchase is required for all returns.

If the item is returned in its original condition and packaging, we will refund the price of the item at the time of purchase. A 20% deduction will be applied to cover restocking fees.

For more information, read the complete Shipping Policy and Return Policy.